Fuse Learning, which specialises in interactive training solutions, has successfully completed a three-stage training, coaching and development programme with the busy IT Helpdesk team of a major higher educational establishment.
The company was brought in to provide bespoke personnel development training for five young and relatively inexperienced Helpdesk staff.
The programme included a two-day training event to address a number of areas highlighted by both the staff undertaking the training and their line manager, a workshop session several weeks later and then individual coaching with each staff member.
On completion of the three-stage programme their manager said: “We would have no hesitation in recommending Fuse Learning and look forward to working with them again in the future.”
Visit the Fuse Learning website at: www.fuselearning.co.uk
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