It’s interesting that the latest NHS staff survey seems to echo the sort of comments made by many staff in both the public and private sectors.
According to the survey, carried out by the Healthcare Commission, many NHS employees feel undervalued or say that their managers do not act on feedback.
Anna Walker, the Commission’s chief executive, said: “There are real lessons to be learnt from this survey about leadership, management and team work. Staff feel informed, but not involved in decisions that affect their working life and don’t feel valued by their Trust. Yet the survey shows that NHS staff are dedicated to their jobs and to their patients. They want to provide a high standard of care and they want to make a difference.
“Leaders and managers need to harness this dedication and drive forward their vision for the National Health Service, so that all staff understand what their organisation and the Service are working towards.
“Trusts should be studying their results, comparing themselves with similar NHS organisations and identifying opportunities to make real and lasting improvements to the working lives of their staff.”
www.healthcarecommission.org.uk
Visit the Fuse Learning website: www.fuselearning.co.uk
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